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Venue Coordinator (On-Call - Year Round)
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The Northwest Maritime Center is many things, but among those, we are a premier venue rental in Port Townsend. We provide a stellar view with a flexible rental venue, and part of our success is our knowledgeable customer-service-oriented Venue Coordinators. Join our team to ensure that each client has a successful event experience. Working independently, you will be responsible for setting up/breaking down events, securing the facility after an event, being the face of the NWMC during events, and running/troubleshooting the A/V system. Most events last into the night and occur on weekends.
PRIMARY RESPONSIBILITIES:
Point of contact for clients—During events, the Venue Coordinator is the representative of the NWMC and as such, assists with the needs, questions, and concerns of clients, as well as vendors, in a professional manner, offering the highest level of customer service.
Monitoring NWMC liability interests—During facility rentals at the NWMC, responsibilities include making sure that the facility is being used appropriately and respectfully; securing all NWMC equipment and inventory at the end of an event; and upholding COVID-19 mitigation measures and procedures in alignment with public health guidelines and the NWMC Safe Work Considerations plan.
Set-up & Break down of events—Working with a floor plan, the Venue Coordinator sets up tables, chairs, A/V equipment, sandwich boards, and then breaks down at the end of an event. Keeping clients and caterers accountable for their responsibilities per contract.
Additional duties—Helping with in-house NWMC events, such as Wooden Boat Festival, Race to Alaska Ruckus, and other smaller events as needs arise; meeting potential clients during the weekend to tour the venue; and other assigned projects.
GENERAL OPERATIONS
While this position’s primary responsibility is creating a successful event experience, the Venue Coordinator will work as part of the NWMC team to ensure smooth operations for the organization as a whole. This could include providing information to visitors to the Maritime Center and helping out in projects and events that require all-hands-on-deck, to helping tie up a vessel coming into our dock because you happen to be standing there. We all pitch in for the heavy lifting now and then—sometimes this is metaphoric; occasionally we all have to actually help lift something heavy.
MINIMUM QUALIFICATIONS
Ability to lift 50 pounds
At least 18 years of age
Demonstrated ability to work independently, and as a team
Flexibility, patience, calm under fire, and creative problem-solving
Responsible, detail-oriented, proactive, good communicator, and have the ability to represent the NWMC in a friendly and enthusiastic manner
Available to work evenings, weekends, and holidays
HELPFUL QUALIFICATIONS
Previous customer service experience
Competency with A/V equipment
Current MAST permit and/or Food Handlers Permit
CPR and/or First Aid Certification
APPLICATION PROCESS
WORK LOCATION & SCHEDULE
Position will require 100% onsite work
Main NWMC Offices are located at 431 Water St., Port Townsend, WA 98368
Position is part-time, on-call, variable hours
Reports to: Campus Manager
WAGE RANGE & BENEFITS
$18 to $20 per hour, non-exempt
Sick time accrued at a rate of 1 hour for every 25 hours worked
Employee discounts on classes and in NWMC-run retail stores
NWMC is committed to equal employment opportunity, striving towards being an antiracist and inclusive organization. We value the diversity of our staff and the communities that we serve, which includes a spectrum of racial, cultural, religious, sexual and gender identities, and abilities. We strongly encourage applications from people who have not seen themselves represented in the industry.
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